Privacy Policy

Who we are

Our website address is: https://facefuture.uk.

Face Future Ltd (“We”, “Us”) is a Registered Company in England & Wales. Company Registration Number: 00000000. Business address: Manor Road, Chigwell, IG7 5PX, UK.

We are committed to protecting your privacy and personal data whilst visiting our website and using our services. This privacy policy outlines information about the data that we collect, how and why we collect it and how we use it. Please read this policy carefully to understand our terms and practices regarding your personal data and how we will handle it.

Personal data

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

“Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

How do we collect data and what data do we collect?

We collect data that you submit through our website’s contact and appointment request forms or data we receive when entering a business contract or arrangement with you.

We may also collect your data via direct interactions. You may give us your personal data by dealing with us in person, filling in forms or by corresponding with us by post, phone, email or otherwise.

We may collect the following data from a user through our website’s forms:

• Full name
• Email address
• Telephone and mobile number
• Message content
• Financial Information includes bank account and payment card details for processing payments and refunds.

How do we use your data?

Usage of data includes information about how you use our website or any of our products and services.

We may use your personal data submitted to us through our website for the following purposes specified in this policy:

• For administering our website and internal business purposes
• Personalising our website to you
• To provide you with the information of our services
• To provide skincare and beauty treatments and/or advice
• To engage with you regarding the services you’ve requested and respond to your queries
• To send notifications to you regarding our business arrangements and changes to our Privacy Policy
• Contact History – keeping a record of what you have said to us, for example, over the phone, by live chat, through a web form, by email, on social media or otherwise

Social media information means information collected if you choose to link your social media accounts with us.

Marketing Communication

We may use your personal data to provide you with targeted marketing communications of our products and services that we believe may be of interest to you. Generally, we do not rely on consent as a legal basis for processing your personal data. You have the right to withdraw consent to marketing at any time by contacting us.

Visitor comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Who we share your data with?

We may share your personal data:

• For the purpose of Google Analytics
• To comply with applicable laws and regulations
• To respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights
• Where we need to comply with a legal obligation

Website visitor tracking.

Like most websites, our website uses Google Analytics. Should you like to find out more, please visit our Cookie Policy page.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data?

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

You have the right to make a complaint at any time to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

Where we send your data?

Visitor comments may be checked through an automated spam detection service.

Contact details

If you have any questions about this privacy policy or our privacy practices, please contact us by email at [email protected].